Answers, without the clutter
Everything you need to resolve the most common questions.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Follow Apple’s subscription guide to view, change, or cancel your plan.
How can I restore a purchase?
Open Clearbyte and use the Restore Purchases option. Make sure you are signed in with the same Apple ID used for the original purchase.
How do I request a refund?
Apple processes App Store payments and refunds. Visit reportaproblem.apple.com and sign in with the Apple ID used for your purchase.
The app is not working as expected
Close and reopen Clearbyte, check that iOS and the app are up to date, and try again. If the issue continues, email us with your device model, iOS version, and a short description.
Still need a hand?
Send us your question or feedback. Including a short description and screenshots helps our support team understand the issue faster.